Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Warranty

  • Our tech support team is online day–and–night to reply to every one of your support needs. Every single ticket you post to us will be answered within up to sixty minutes. If your issue demands aid from an administrator, we are going to forward the ticket to the person on duty and will inform you that the issue is being resolved.

  • Top quality support service
  • Professional Client Assist Service

  • We will be on–line for you night and day to supply guidance and technical support and also to aid you with any issue that you might encounter when managing your virtual server. We’re able to support all pre–installed software, such as your Operating System, server administration panel (with regards to the VPS type) and the Web Control Panel produced entirely by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Control Panel that will come gratis with the virtual server, you can easily find a practical Help section, containing everything you need to be informed on when managing your sites and software. We have incorporated a wide array of how–to articles and video courses that show the common web site administration duties in an easy–to–understand manner.