Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reply warranty with all our Linux cloud hosting packages, which means that every single assistance inquiry you submit is going to be answered to in less than sixty minutes max. Our support team members have been taught to very fast sort out any situation and to offer you on time information on any difficulty that you could have.
A Top–quality Support Service
Contact us anytime required. Our staff of specialists is going to be on–line for you 24x7x365 to respond to all your inquiries and to deal with any situation that you might have. You will be able to submit a tech support ticket from your Web Control Panel or send us an e–mail anytime. Additionally, on working days, you are able to phone us or take advantage of the live chat alternative.
An Intuitive Help Section
The Control Panel includes a complete knowledge base that’s built–into all areas. In each area, you will find a Help press button which will load for you a list of step–by–step courses on how to apply a specific option or carry out a particular action. Additionally, we have crafted information training videos so its possible to get a better idea of the Control Panel’s interface.