A 99.9% Server Uptime
Our cloud hosting platform is based on a secure, topflight hardware configuration and a heavily customized Linux version. Thus, irrespective of what your website is, or how many visitors you have, or even in case there’s a denial–of–service attack, our web hosting servers will stay up and your websites will stay accessible online.
All Linux cloud hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
In order to deliver a high–end web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve built our very own custom network in order to ensure a supersonic connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our hosting services, or if you consider them insufficient, or if you decide that you must use a Linux VPS hosting rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control over your domains even if you close your account with us.
24/7 Technical Support
In the event that you own a web hosting company, your tech support engineers are of prime importance. That is the reason why we have diligently handpicked a highly skillful team of techs, each with many years of training behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, our company offers a 1–hour response time guarantee. All queries are responded to within 60 minutes and our average ticket response time is below twenty minutes!